Privacy Policy

Last Updated: 11/28/2025

SeedBeej.pk (“we”, “our”, “us”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, or interact with our services.

By using SeedBeej.pk, you agree to the practices described in this policy.

📌 1. Information We Collect

We may collect the following information when you visit or make a purchase from our website:

1.1 Personal Information

  • Full Name
  • Phone Number
  • Email Address
  • Billing/Shipping Address

1.2 Order Information

  • Products purchased
  • Payment method (no full card details stored)
  • Transaction details
  • Delivery information

1.3 Device & Browsing Information

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Cookies (explained below)

1.4 Media (If Uploaded)

If you upload images to our website, please avoid uploading images containing location data (EXIF GPS). Visitors may extract location data if present.

📌 2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate regarding orders, updates, or support
  • Improve website performance and user experience
  • Detect fraud or unauthorized activities
  • Run marketing promotions (optional)
  • Ensure delivery accuracy through courier partners

We do not sell or trade your personal information with any third party.

📌 3. Payment Information

SeedBeej.pk uses secure, third-party payment providers such as:

  • Card processors
  • Mobile wallets
  • Bank/Raast P2M
  • Cash on Delivery (COD) partners

We never store full card details, CVV, or PIN.

All sensitive payment data is processed using secure and encrypted channels through our payment partners.

📌 4. Cookies Policy

We use cookies to:

  • Keep you logged in
  • Store cart items
  • Save your preferences
  • Track website performance
  • Improve shopping experience

You may disable cookies in your browser, but some features may stop working.

📌 5. Embedded Content & Third-Party Services

Some pages may include embedded content (videos, images, posts, etc.).
These third-party websites may collect information about your interaction according to their own privacy policies.

📌 6. Data Sharing

We may share essential information only with:

  • Courier partners (for delivery)
  • Payment service providers (for payment processing)
  • Security tools (spam detection, fraud prevention)

We never share unnecessary or sensitive data with any third party.

📌 7. Data Retention

We retain:

  • Order details for legal & accounting purposes
  • User profiles until you request deletion
  • Comments and metadata for spam and moderation

📌 8. Your Rights

You may request:

  • A copy of your stored personal data
  • Correction of inaccurate information
  • Deletion of your personal data (except legally required data)
  • To unsubscribe from marketing messages

To request data removal or updates, contact us at info@seedbeej.pk.

📌 9. Security of Your Data

We use:

  • Secure servers
  • Encrypted connections (HTTPS)
  • Fraud detection tools
  • Restricted access to personal information

However, no system is 100% secure, but we follow industry standards to protect your data.

📌 10. Children’s Privacy

SeedBeej.pk does not knowingly collect data from children under 13.

📌 11. Updates to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page.

📌 12. Contact Information

For privacy concerns, questions, or data requests, contact:
Email: info@seedbeej.pk
Phone: 0316-4661524
Address: Seed Beej (Plant & Flower Nursery)
Green Belt, Block E-F, Model Town
Lahore, Pakistan