Privacy Policy

Last Updated: 06/05/2026

SeedBeej.pk (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your information when you:

  • visit our website
  • place an order
  • contact us
  • use our services

By using SeedBeej.pk, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following information from customers and website visitors.

1.1 Personal Information

When placing an order or contacting us, we may collect:

  • full name
  • phone number
  • email address
  • billing address
  • shipping address

1.2 Order Information

We may collect:

  • purchased products
  • transaction details
  • payment method
  • delivery information
  • order history

For security reasons, we do NOT store complete debit/credit card information, CVV numbers, or PINs.

1.3 Device & Browsing Information

When you browse our website, certain technical information may automatically be collected, including:

  • IP address
  • browser type
  • operating system
  • device information
  • pages visited
  • referral sources
  • cookies and usage data

This information helps improve website functionality and user experience.

1.4 Uploaded Media

If users upload images to our website, they should avoid uploading images containing embedded location data (EXIF GPS), as visitors may be able to extract such data.

2. How We Use Your Information

We use collected information to:

  • process and deliver orders
  • verify Cash on Delivery (COD) orders
  • communicate regarding orders and support
  • improve website performance and shopping experience
  • prevent fraud and unauthorized activities
  • provide customer support
  • share order updates and delivery notifications
  • improve our products and services

We may occasionally send promotional messages or offers. Customers may opt out of marketing communication at any time.

We do NOT sell, rent, or trade customer personal information to third parties.

3. Payment Information

Payments on SeedBeej.pk are processed through secure third-party payment providers, including:

  • card payment processors
  • mobile wallets
  • bank transfers
  • Raast P2M services
  • COD service providers

Sensitive payment information is processed through encrypted and secure channels.

SeedBeej.pk does not store full payment card information on its servers.

4. Cookies Policy

We use cookies and similar technologies to:

  • keep users logged in
  • store shopping cart information
  • remember user preferences
  • analyze website traffic
  • improve performance and user experience

Users may disable cookies through browser settings; however, certain website features may not function properly.

5. Embedded Content & Third-Party Services

Some pages on our website may contain embedded content such as:

  • videos
  • images
  • social media posts
  • maps

Embedded content from third-party websites may collect data according to their own privacy policies.

We are not responsible for the privacy practices of third-party websites or services.

6. Information Sharing

We only share necessary customer information with trusted third parties required for business operations, including:

  • courier and logistics partners
  • payment service providers
  • fraud prevention/security tools
  • technical service providers

We never share unnecessary personal or sensitive information with unauthorized parties.

7. Data Retention

We may retain:

  • order records for legal, accounting, and tax purposes
  • customer communication history for support purposes
  • user profiles until deletion is requested
  • technical logs for security monitoring

Retention duration may vary depending on legal and operational requirements.

8. Customer Rights

Customers may request:

  • access to stored personal data
  • correction of inaccurate information
  • deletion of personal data (except legally required records)
  • removal from marketing communications

Requests regarding personal data may be submitted through our contact information below.

9. Data Security

We take reasonable security measures to protect customer information, including:

  • secure servers
  • encrypted HTTPS connections
  • restricted data access
  • fraud detection systems
  • security monitoring tools

While we follow industry-standard practices, no online system can guarantee 100% security.

10. Children’s Privacy

SeedBeej.pk does not knowingly collect personal information from children under the age of 13.

11. Policy Updates

Seed Beej reserves the right to update or modify this Privacy Policy at any time without prior notice.

Updated policies will be posted on this page with the revised update date.

12. Contact Information

For privacy concerns, support, or data-related requests:

📧 info@seedbeej.pk
📞 0316-4661524
🌐 www.seedbeej.pk

Seed Beej Garden Center & Nursery
Green Belt, Block E-F, Model Town
Lahore, Pakistan